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Does AI Kill Jobs or Create New Ones?

  • Writer: Joel Gibson
    Joel Gibson
  • 3 days ago
  • 3 min read
Ai killing jobs in an office space.

What It Means for Care Workers in the United States

Artificial intelligence is changing how people work across the United States. From large technology companies to healthcare providers, the conversation is often the same: will AI replace human jobs, or will it create new opportunities?


For care workers, this question matters deeply. Caregiving is built on trust, empathy, and human connection, qualities that cannot be automated.


At Calico Care, we believe it’s important to replace fear with facts and show what is actually happening in today’s workforce.


Is AI Really Taking Jobs Away?

AI is not eliminating work at scale across the economy. Instead, it is transforming how work is done.


Research consistently shows that AI’s biggest impact is on specific tasks within jobs, rather than the complete removal of entire occupations. This shift allows people to spend more time on work that requires human judgment, creativity, and care.


Studies from institutions such as the MIT Sloan School of Management highlight that AI adoption typically leads to task reallocation not mass job elimination.


What Is Happening in the U.S. Labor Market Right Now?

Many headlines focus on layoffs without explaining the full picture.


Some companies have restructured workforces while introducing AI tools. For example, Salesforce reduced approximately 4,000 roles during broader workforce restructuring following rapid post-pandemic growth. At the same time, the company expanded AI-powered customer support systems that now handle many routine inquiries.


This pattern reflects a broader trend: companies are reshaping roles, not eliminating people wholesale. As tasks become automated, new responsibilities and new types of work often emerge alongside them.


AI Is Creating More Jobs Than It Removes, Globally

According to the World Economic Forum, AI and related technologies are expected to create far more jobs than they displace globally by 2030.


The Future of Jobs Report 2025 projects a net gain of millions of new roles worldwide as industries evolve and demand new skills. While job disruption is real, the overall trend points toward transformation rather than collapse.


Why Caregiving Jobs Are Especially Secure

Care work relies on empathy, ethical decision-making, trust, and physical presence, areas where technology has clear limitations.


The U.S. Bureau of Labor Statistics projects strong growth in healthcare and personal care occupations through the end of this decade, driven largely by an aging population and increased demand for home-based care.


These projections reflect rising need for human caregivers, not a shrinking role.


How AI Can Support Care Workers Instead of Replacing Them

When used responsibly, AI can help care workers by:

  • Reducing administrative and documentation burden

  • Improving accuracy

  • Supporting communication and care coordination


This allows caregivers to spend more time with clients and less time on paperwork.

Research from organizations such as the Society for Human Resource Management shows that while automation and generative AI are becoming more common in U.S. workplaces, full role elimination remains limited, particularly in jobs requiring human interaction and emotional care.


Understanding the Risks Without Creating Fear

Change always brings challenges. Some tasks will be automated, and new skills will be required.


However, analysts emphasize that AI-driven workforce changes tend to be gradual and focused primarily on task shifts rather than complete job loss. Studies from firms like Forrester suggest that workers typically have time to adapt, reskill, and grow alongside new technologies.


Why Care Workers Should Not Feel Threatened by Calico Care

Calico Care believes technology should support caregivers, not replace them.

Care will always require human presence, compassion, and trust. AI is simply a tool, one that can improve working conditions, reduce stress, and help caregivers focus on meaningful human relationships.


It does not replace care workers. It supports them.


The Future of Care Work in the United States

The future of work is not humans versus machines, it is humans working with technology.


Healthcare and caregiving will continue to depend on skilled, compassionate people, supported by digital tools that enhance efficiency and communication. As demand for care grows, the value of human caregivers will only increase.


Final Thoughts

AI is changing the job market, but evidence shows it is not eliminating caregiving jobs. Care work remains one of the most human-centered professions in the economy.


With the right support, education, and mindset, caregivers can thrive in an AI-enabled future.


At Calico Care, we believe the future of care is human; supported by technology, not replaced by it.


Sources & Further Reading


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